Pillow Rental Policy
Pillow Rental Policy for The Pillow Shoppe
Overview: At The Pillow Shoppe, we understand that there are occasions when our customers need high-quality pillows for short-term use, such as for staging, photo shoots, or special events. To accommodate these needs, we are pleased to offer a Pillow Rental Service.
Rental Terms:
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Rental Duration and Fees:
- Our pillows can be rented for a period of up to 7 days.
- The rental fee is 15% of the retail value of the pillow (subtotal), payable at the time of rental.
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Security Deposit:
- A refundable security deposit may be required for each rented item. This deposit will be returned upon the safe and undamaged return of the items.
- The amount of the deposit will be determined based on the value of the items rented.
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Condition of Pillows:
- All pillows must be returned in the same condition as they were rented. Any damages or excessive wear will result in a deduction from the security deposit.
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Reservation and Cancellation:
- Reservations for pillow rentals should be made at least 48 hours in advance.
- Cancellations must be made 24 hours prior to the pick-up time to avoid a cancellation fee.
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Pick-up and Return:
- Pillows must be picked up from and returned to our store location.
- Late returns will incur additional charges.
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Eligibility:
- Renters must provide a valid ID and credit card for the rental transaction.
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Use of Pillows:
- Rental pillows are for indoor use only and should not be exposed to extreme weather or conditions that could cause damage.
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Prohibited Uses:
- Subletting or re-renting our pillows is strictly prohibited.
- Use in environments harmful to the product (such as smoking areas, outdoor settings, etc.) is not allowed.
Policy Acceptance: By renting pillows from The Pillow Shoppe, the customer agrees to all terms and conditions stated in this policy.
Policy Changes: The Pillow Shoppe reserves the right to change the rental policy at any time.
Contact Information: For more information or to reserve pillows for rental, please contact us at 647-454-7456 or info@thepillowshoppe.ca